Bringing Back Smiles to Norfolk’s Bereaved Children

A new charity partnership

In line with government and official infection control policies, our “standard operating procedure” will be maintained for the foreseeable future with no immediate changes on July 19th 2021. To remind those that are not already aware, the significant points of this operating protocol are: - Covid screening prior to your appointment upon booking and immediately before your appointment and before entering the building. Temperature checks and hand sanitising gel upon entering the building. We do not have toilet facilities for patient use, so please use the toilet at home prior to your visit as much as you can! MANDATORY use of facemasks in the building until you are in the surgery room (this is to minimise risk of possible infection to other people such as non-clinical staff members and other patients in areas such as corridors and reception). Exceptions will be made if you are medically exempt. Full PPE for clinical staff for any dental procedures that generate aerosols. As many of you are now used to, we look a little bit different to how we used to! This is to protect not only ourselves but also to minimise the risk of transmitting Covid to others. Waiting rooms are currently out of use. This is to minimise the number of people in the building at any one time which in turn helps minimise the risk of transmission between people. Thank you for your cooperation

Face-to-face appointments restart from 22nd June 2020 with extra anti-virus measures in place, on top of our usual stringent cross infection controls, to keep you and our team safe. Due to the high volume of calls we are experiencing; we ask for you to make contact only if you are in pain or your dental concern is of an urgent nature. Our priorotu is to treat these patients in the first instance. If you require an appointment please email us at smiles@westearlhamdental.co.uk or contact us via the website and we will call you back as soon as possible to discuss your concerns.

We are open, and the team are available to you on the phones to help. Due to guidance and the safety of our team and patients we have decided like the majority of practices to stop seeing patients under guidance from the NHS and the Government. If you wish to contact a member of the team, please feel free to phone or email us. Be safe, follow the government guidelines and we look forward to seeing you again when this situation resolves.

People in need of urgent dental treatment faced a “skeleton service” and strict new safety measures as some dentists reopened after 12 weeks in lockdown.